Shipping
- Unless otherwise specified, orders are processed and shipped within 2-5 business days.
- Shipping costs are based on PostNL rates. These costs will be displayed during the checkout process.
- Shipping is free for orders over €[amount].
- Once your order has been shipped, you will receive a track & trace code to follow your package.
- We currently only ship within the Netherlands.
Returns
- You have 14 days to return your order after receiving it.
- Return shipping costs are at your own expense unless otherwise agreed.
- Returns are only accepted if the products are in their original condition, unworn, and have tags attached.
Payment Methods
- We accept the following payment methods: iDEAL, PayPal, credit card (Visa, Mastercard), and bank transfer.
- Payment must be made in full before the order is shipped.
For further questions, please get in touch with us at hello@yenvi.nl.